Xiaomi Mi Note Pro update: reports of Snapdragon 810 SoC overheating in new flagship phablet

Xiaomi's just-released phablet, the Mi Note Pro, which is powered by Qualcomm's Snapdragon 810 SoC, appears to have run into overheating problems.

(Reuters/Jason Lee/Files)

Earlier this year, Xiaomi had announced the Mi Note phablet and the Mi Note Pro, a more powerful version of the Mi Note, at a launch event in Beijing. Similar to the Mi Note, the Mi Note Pro has a 3D inward curved Gorilla Glass on the front and back housed inside an aluminum frame. But what sets the Mi Note Pro apart is the octa-core 64-bit Qualcomm Snapdragon 810 processor (four Cortex-A57 cores clocked at 2GHz, and four Cortex-A53 cores clocked at 1.5GHz), paired with 4GB of LPDDR4 RAM and Adreno 430 GPU inside the device. However, Qualcomm has been at the receiving end for overheating problems of its Snapdragon 810 processor.

In February this year, LG, which is using the Snapdragon 810 chipset in the G Flex 2, had released the results of a test that showed the Snapdragon 801 running at higher temperatures, forcing it to use the 810 chipset in its new smartphone. Samsung had also decided to switch from using the Snapdragon 810 in its just released Galaxy S6 flagship to its homegrown Exynos chipset after discovering that Qualcomm's chip was overheating. Further, in a benchmark test conducted by a Dutch website on some of the flagship smartphones currently available in the market, the recently released HTC One M9 powered by the Snapdragon 810 had also exposed overheating issues of Qualcomm's latest chipset.

According to the latest reports, several users who had purchased Mi Note Pro have reported severe cases of their phablet overheating, with some owners even complaining that their device had stopped functioning due to burned motherboards. Other Mi Note Pro owners have reportedly complained of their touchscreen not functioning due to overheating, while other are experiencing severe overheating while charging the phablet. Xiaomi had applied for five different thermal patents that were designed to prevent the overheating problems of the Snapdragon 810, but they don't seem to be working effectively. Meanwhile, Xiaomi has assured that the Mi Note Pro does not have any overheating issues and the complaints were isolated incidents, with the company even providing test results of graphically intensive tasks run on the phablet that showed the device remaining cool and hitting just 39 degrees.

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